When a team is registered in the tournament, they receive the access codes to "My team info" area. This is a private section where each team can see the most important information of their registration. It is important for the teams to access to this section regularly to check the categories of their team, the data of accommodation and transport reservations, the budget, the payments made, the pending amounts, etc. The registration of coaches and players must also be done in this section.
The headquarter offices will be at the ground floor of the Anoeta Stadium, just in front the Anoeta Hotel. On Sunday 5th July, the headquarters will be open from 9AM to 9PM non-stop. During the week, the offices will be open from 9AM to 2PM and from 3’30PM to 8PM.
It will be open from Sunday, July 5 until Saturday, July 11. The opening hours will be from 9:00 a.m. to 2:00 p.m. and from 3:30 p.m. to 8:00 p.m. On Sunday, July 5, it will be open from 9:00 a.m. to 9:00 p.m. non-stop. In the Information Center, doubts related to accommodation and transportation reservations and to the activities of the official tournament program will be attended. In the Information Center, the doubts related to the competition will NOT be attended. To do this, a mobile telephone will be enabled. We will give the number to the persons in charge of the teams the day of arrival.
The age control will be on Sunday, 5th July at the “Accreditations Centre”.
All players must pass this control, and in order to check the age of the players, each one needs to show their ID or Passport or any other original document with a recent picture.
Once the age control is done, we will put a bracelet to each player, the bracelet will have a different colour depending on the age of the players.
It is NOT possible to take off the bracelet for the whole tournament. The referee will not allow any player to play a game without his/her bracelet in his/her wrist.
The players list that you will be given on Sunday, is the only thing you will have to show to the staff in the fields. In the above-mentioned list, you will have to note down the shirt number of the players who are going to participate in the match as starters and substitutes, and you will have to take it to the field, to the organization table of the staff.
Please, remember to collect it back at the end of the match, as you will have to show it for the next one.
The check-in at the accommodation will be on Sunday, 5 July from 15:00h. If you foresee to arrive before that hour, we beg you to let us know as soon as possible in order to ask to the accommodation.
The departure from the accommodation should be on Saturday, 11 July before 12:00h. In case of staying at a School, each team should leave its classroom tidy and clean. People from the staff will do a revision of the facilities used to check that there have not been any damage and that everything is in good conditions.
Teams staying at schools will have to pay a deposit of 20 euros per person. This deposit should be paid by bank transfer and it will be returned along the next week after the departure, once we checked that no damage has been caused.
Taking account that each accommodation has a different politic about the deposits, in each case we will tell you the case of your accommodation. If the accommodation ask for the deposit, it must be paid always in the accommodation and in the way they determinate.
The dining hall will be open from 12PM to 3:30PM and from 7PM to 10’30PM. The “Donosti Supercard” will be needed to have access to the dining hall. We will give you the “Donosti Supercard” the day of your arrival. It will be a self-service system.
Before leaving the dining hall, each one should leave their tray at the indicated spots. There are toilets inside the dining hall.
In case any member of your delegation needs any special diet or cannot eat certain foods, we ask you to communicate it to us at least 1 month in advance. The Organization does not guarantee that requests for special diets can be managed after June 7.
This edition, you will have a new Laundromat service at your disposal. This service will enable you to have all your uniforms clean and ready for your next game at a cheap price. There will be a tent of the ECOLAUNDRY laundry where you can ask this service. If you want to reserve this service in advance, please, get in touch with them directly before the tournament starts. Their e-mail address is antiguo@ecolaundry.es.
All the players and coaches are going to have and insurance for injuries that is going to cover all the eventual incidents that may happen in the fields.
The clinics where all the incidents will be attended are “Policlinica Gipuzkoa” and “Clinica Quiron”, the Real Sociedad’s clinic and the one for many sport events. Accidents or injuries happened outside the field are not included on the insurance. In those cases, you will have to go to the closest walk in clinic.
In case of a serious injury in the field, an ambulance of our net will take the player directly to the arranged clinics. An adult must go with the player; otherwise the ambulance will not take the player to the clinic. The own player and adult should leave the clinic on their own
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